Privacy Policy
RESTORA HOME BUYERS
A DBA of Restora Capital Group, LLC
Effective Date: 8/15/2026 · Last Updated: 8/15/2026 · restorahomebuyers.com
✓ We do not sell your data ✓ SMS consent is not shared for third-party marketing ✓ You control your information
Table of Contents
- Scope
- Information We Collect
- How We Collect Information
- How We Use Information
- Sharing Information
- Cookies & Tracking
- Communications & SMS
- Your Privacy Rights
- Data Retention
- Security
- Children
- Third-Party Websites
- State-Specific Rights
- Changes & Contact
1. Scope
This Privacy Policy applies to Restora Capital Group, LLC, doing business as Restora Home Buyers ("Restora," "we," "us," or "our"). It governs all information collected through our website (restorahomebuyers.com), contact forms, phone calls, text messages, email, direct mail responses, and any other channel through which you interact with us.
This Policy describes our privacy practices. By using our website or submitting information to us, you acknowledge that you have received this Policy. Where applicable law requires consent for a particular use of information or communication, we will request that consent separately.
2. Information We Collect
We collect the following categories of information:
A. Information you provide directly
- Contact details — your name, phone number, mailing address, and email address.
- Property information — address, condition, occupancy status, mortgage balance, liens, HOA obligations, and any other details you share about the home.
- Transaction-related documents — materials you voluntarily submit to facilitate a purchase offer or closing.
- Communications — the content of calls, texts, emails, or messages you send us (calls may be recorded with notice, as required by law).
- Feedback and testimonials — reviews or statements you voluntarily provide, which we may use for marketing with your explicit permission.
B. Information collected automatically
- Technical data — IP address, browser type, device type, operating system, and approximate location.
- Usage data — pages visited, time on site, referring URL, links clicked, and form interactions.
- Tracking data — cookies and similar technologies (see Section 6).
C. Information from third-party sources
- Publicly available property and ownership records.
- Direct mail list providers used for our postcard campaigns.
- Social media platforms when you interact with our pages.
- Analytics and advertising partners who help us understand how people find us.
Note: We do not request sensitive personal identifiers — such as Social Security Numbers, government-issued IDs, or full bank account details — except when strictly required to complete a real estate closing, and only through secure, documented channels.
3. How We Collect Information
We gather information through the following means:
- Website forms — when you submit a "Get a Cash Offer" request or any contact form.
- Direct mail responses — when you call, text, or visit our site after receiving one of our postcards.
- Inbound calls and texts — when you initiate contact with us by phone or SMS.
- Email — when you write to us or reply to our messages.
- Automated website technologies — cookies and analytics tools active while you browse (see Section 6).
- Social media — when you engage with our business profiles.
- Third-party providers — public records databases, list brokers, and analytics platforms, as permitted by law.
4. How We Use Information
Core business operations
- Evaluate your property and determine whether to extend a purchase offer.
- Contact you regarding your inquiry by phone, email, or text.
- Schedule visits, walkthroughs, or inspections.
- Prepare, negotiate, and execute a purchase agreement.
- Verify ownership and authority to sell.
- Fulfill legal obligations associated with real estate transactions in the jurisdictions where we operate.
Service improvement and marketing
- Analyze how visitors use our website so we can make it better.
- Measure the performance of our advertising and outreach, which may include Google Ads, Meta advertising, and direct mail.
- Send follow-up messages and, with your consent, periodic marketing communications.
- Conduct satisfaction surveys after a transaction or inquiry.
Legal and compliance
- Comply with applicable federal, state, and local laws.
- Respond to lawful requests from government authorities.
- Detect, investigate, and prevent fraud or unauthorized use.
- Enforce our Terms of Use and any executed agreements.
5. Sharing Information
WE DO NOT SELL PERSONAL INFORMATION AS PART OF OUR BUSINESS MODEL. SMS OPT-IN DATA AND CONSENT ARE NOT SHARED WITH THIRD PARTIES OR AFFILIATES FOR THEIR OWN MARKETING OR PROMOTIONAL PURPOSES.
We may share your information in the following limited circumstances:
- Transaction and closing participants — title companies, escrow agents, real estate attorneys, closing agents, affiliated entities, lenders, and investment partners when reasonably necessary to evaluate, structure, finance, assign, or complete a potential property transaction, as permitted by law. SMS opt-in data is not shared with these parties for their own marketing or promotional purposes.
- Technology and service providers — CRM platforms, email and SMS delivery providers, website hosting, analytics, and digital advertising tools that support our operations. We require service providers to handle information only as reasonably necessary to perform services for us and in accordance with applicable law and any contractual restrictions that apply.
- Legal requirements — when disclosure is required by a court order, subpoena, or lawful government request; or to protect the rights, safety, or property of Restora, our clients, or the public.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may transfer as part of that transaction. We will notify you as required by law.
- Other disclosures — we may also disclose information as otherwise described to you at the time of collection, at your direction, with your consent, or as otherwise permitted by applicable law.
6. Cookies & Tracking
Our website uses cookies — small files stored on your device — along with similar tracking technologies to support site functionality and gather performance data.
Types of cookies we use
- Essential — necessary for basic website functions such as form submission. Disabling these may break site features.
- Analytics — tools such as Google Analytics that help us understand website usage, traffic sources, and performance.
- Advertising — technologies from platforms such as Google Ads and Meta that may help us measure campaign performance and, where enabled, deliver or evaluate relevant advertising.
- Preference — remember your settings across visits to improve your experience.
You can manage or block cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Learn more at allaboutcookies.org.
Our website does not change its behavior in response to browser "Do Not Track" signals. We will update this Policy if our practices change.
7. Communications & SMS
SMS data protection: Your phone number and SMS opt-in consent are not shared with third parties or affiliates for their own marketing or promotional purposes. Service providers that help us deliver messages may process this information solely to provide messaging services on our behalf.
Your consent. Providing a phone number allows us to respond to your inquiry and communicate about services or a potential transaction, as permitted by applicable law. Where prior express written consent or another specific consent is required for marketing calls or text messages, we will request that consent through a designated opt-in process. Marketing consent is not a condition of requesting an offer or selling a property to Restora.
- Inquiry-related phone calls and text messages from Restora Home Buyers, as permitted by law.
- Offer updates, scheduling confirmations, and transaction communications.
- Marketing messages about our services only when you have provided any consent required by applicable law.
Standard carrier message and data rates may apply. Message frequency varies by inquiry status.
How to opt out. To stop receiving text messages, reply STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or use another reasonable method to communicate that you no longer wish to receive texts. You may receive one confirmation message. For help, reply HELP or email us at info@restorahomebuyers.com.
To opt out of marketing emails, use the unsubscribe link in the message or contact us. Non-marketing communications that are permitted or required by law, including communications necessary to administer an active transaction, may still be sent through appropriate channels.
To opt out of phone calls or direct mail, contact us directly. Wireless carriers are not responsible for delayed or undelivered messages.
8. Your Privacy Rights
Depending on your state of residence and the nature of our relationship, you may have the right to:
- Know — request a summary of the personal information we hold about you and how it has been used.
- Access — obtain a copy of the specific data we have collected about you.
- Correct — ask us to fix inaccurate or outdated information in our records.
- Delete — request that we erase your personal information, subject to legal retention obligations.
- Opt out — direct us not to use your information for targeted advertising or promotional purposes.
- Non-discrimination — exercise any of the above without being penalized, denied service, or treated differently.
How to submit a request. Email info@restorahomebuyers.com or write to us at the address in Section 14. We will review verified privacy requests and respond within the timeframes required by applicable law. We may request additional information when reasonably necessary to verify your identity or authority to make the request.
To protect your data, we will verify your identity before processing any access or deletion request. You may designate an authorized agent, provided they submit written authorization or a power of attorney on your behalf.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and protect our legal rights. Retention periods may vary depending on the type of information and the reason it was collected.
- Property inquiries — retained for a period reasonably necessary for follow-up, evaluation, recordkeeping, and legitimate business purposes.
- Completed transactions — retained in accordance with applicable legal, tax, accounting, contractual, and business recordkeeping requirements.
- Communication and consent records — retained as reasonably necessary to document preferences, consent, opt-out requests, and compliance with applicable communications laws.
- Website and analytics information — retained according to our business needs, applicable law, and the retention settings of the technologies we use.
When information is no longer reasonably necessary, we may delete, de-identify, or securely dispose of it, subject to applicable law and routine backup or archival processes.
10. Security
We maintain administrative, technical, and physical safeguards appropriate to the nature of the information we hold. These include access controls, encrypted data transmission where applicable, and regular security reviews.
No method of internet transmission or electronic storage is completely secure. Although we use commercially reasonable safeguards, we cannot guarantee absolute security. If you believe your information may have been compromised, please contact us promptly at info@restorahomebuyers.com.
11. Children
Our website and services are designed exclusively for adults aged 18 and older. We do not knowingly collect, request, or retain personal information from anyone under 18. If you have reason to believe a minor has submitted information to us, contact us immediately and we will delete it promptly.
12. Third-Party Websites
Our website may link to external sites — including title companies, attorneys, or other resources we recommend. This Policy covers our website only. We have no control over, and take no responsibility for, the content or privacy practices of any external site. Review the privacy policy of any third-party site before you submit personal information there.
13. State-Specific Privacy Rights
Florida residents. We comply with Florida privacy and consumer-protection laws that apply to our operations. The Florida Digital Bill of Rights applies only to businesses that meet specific statutory criteria. To the extent that law or another Florida privacy law applies to Restora, we will provide the rights and disclosures required by that law.
California residents (CCPA / CPRA). If the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA) apply to Restora with respect to your personal information, California residents may have rights in addition to those described in Section 8, including the following:
- Request information about the categories and specific pieces of personal information we have collected, as provided by applicable law.
- Request deletion of personal information, subject to legal exceptions.
- Opt out of the sale or sharing of personal information where such rights apply. We do not sell personal information as part of our business model.
- Limit our use of sensitive personal information to necessary operational purposes.
To exercise any applicable California privacy right, email info@restorahomebuyers.com. We will process verified requests within the timeframes required by applicable law and will not discriminate against you for exercising a legally protected privacy right.
Other U.S. states. Residents of certain other U.S. states may have privacy rights under laws that apply to Restora based on our activities, size, or other statutory criteria. Where applicable, we will honor verified requests as required by those laws.
14. Changes & Contact
Changes to this policy. We may revise this Policy from time to time. When we do, we will update the "Last Updated" date at the top and post the revised version at restorahomebuyers.com/privacy-policy. The revised Policy will apply from its stated effective date. Where applicable law requires additional notice or consent for a material change, we will provide it.
Contact us. For privacy questions, requests, or concerns, reach us at:
Restora Home Buyers
Legal entity: Restora Capital Group, LLC
Address: 5342 Clark Road #3055, Sarasota, Florida 34233
Privacy email: info@restorahomebuyers.com
Privacy requests: We will respond to verified requests within the timeframes required by applicable law.
For unresolved complaints, you may also contact the Florida Attorney General's Office at myfloridalegal.com or the Federal Trade Commission at ftc.gov.
© 2026 Restora Capital Group, LLC d/b/a Restora Home Buyers. All rights reserved.
Restora Home Buyers is a private real estate investment company. Unless expressly agreed in writing, Restora does not act as your real estate broker or agent and does not provide legal, financial, or tax advice.